Enterprise

Twilio, a company best known for supplying a communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio’s APIs. Today, it announced it was acquiring Ytica (pronounced Why-tica) to provide an operational and analytical layer on top of the customer service solution. The companies would
0 Comments
Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer behind the interaction, you need a customer system of record to go with the customer service component. To fill that need, Zendesk announced it was acquiring Base, a startup that has
0 Comments
For years, marketers have been trying to optimize the online shopping experience to better understand their customers and deliver more customized interactions that ultimately drive more sales. Artificial intelligence was supposed to accelerate that, and today Adobe announced enhancements to Adobe Target and Adobe Experience Manager that attempt to deliver at least partly on that
0 Comments
Elastic, the provider of subscription-based data search software used by Dell, Netflix, The New York Times and others, has unveiled its IPO filing after confidentially submitting paperwork to the SEC in June. The company will be the latest in a line of enterprise SaaS businesses to hit the public markets in 2018. Headquartered in Mountain View,
0 Comments
Tresorit, the Swiss-Hungarian company that provides end-to-end encrypted “file sync and sharing” for businesses, has closed €11.5 million in Series B financing. The round is led by European growth capital investor 3TS Capital Partners, alongside PortfoLion, a Central European venture capital. A number of existing investors also participated, such as Andreas Kemi, an early investor
0 Comments
The OpenStack Foundation today released the 18th version of its namesake open-source cloud infrastructure software. The project has had its ups and downs, but it remains the de facto standard for running and managing large private clouds. What’s been interesting to watch over the years is how the project’s releases have mirrored what’s been happening in the
0 Comments
InVision today announced a newly expanded integration and strategic partnership with Atlassian that will let users of Confluence, Trello and Jira see and share InVision prototypes from within those programs. Atlassian’s product suite is built around making product teams faster and more efficient. These tools streamline and organize communication so developers and designers can focus
0 Comments
Cloudian, a company that specializes in helping businesses store petabytes of data, today announced that it has raised a $94 million Series E funding round. Investors in this round, which is one of the largest we have seen for a storage vendor, include Digital Alpha, Fidelity Eight Roads, Goldman Sachs, INCJ, JPIC (Japan Post Investment Corporation), NTT
0 Comments
Microsoft today announced a couple of AI-centric updates for OneDrive and SharePoint users with an Office 365 subscription that bring more of the company’s machine learning smarts to its file storage services. All of these features will launch at some point later this year. With the company’s Ignite conference in Orlando coming up next month,
0 Comments